Tag Archives: turkey outsourcing

Turkey BPO Outsourcing
 
Turkey is trying to get into the international outsourcing market. 
 
One article stated that Turkey took advantage of its low labor costs and created forging factories.  They were able to compete well for price, but experience was a commodity that they were short of.  A large supply of engineering graduates was a positive factor that allowed Turkish outsourcing in forging to grow.  Location was one of the biggest benefits.  Turkey is accessible by road to Europe and the Middle East making it a strategic hub for shipping and perhaps in the future, even warehousing.
 
Turkish outsourcers also offer lower cost steele in large quantities.  Although China offers the lowest prices for steele, they sometimes add “hidden costs”, making them perhaps not the best buy in the industry.  Also, if a steele manufacturer doesn’t want its designs to be copied, it should not manufacture in China due to intellectual property rights infringement.  Indian steele manufacturers often have delivery issues due to the poor quality of India roads.  Turkey remains the highest recommended country for structured steele.
 
Turkish Call Centers didn’t start as an industry until 1996.  Today there are about 150 call centers in Turkey with a total of about 12,000 employees.  Most of the call centers service banks and mobile phone companies.  In the last several years, a dozen or so outsourcing companies have been created in Istanbul totaling roughly 2000 workstations.
 
Turkey has many advantages for providing outsourcing services.  Labor is low in cost, and many people speak German, French, and Dutch as Turks residing in Germany and other European countries frequently relocate back to their motherland.  Additionally, labor laws are flexible, transportation to Europe is fast, and its inexpensive to set up facilities.
 
Turkey is expected to grow as an outsourcing destination, especially with German companies.  Turkish outsourcing companies are welcome to get a free listing on 123outsource.net.  Just visit our contact us page!