You have to work with all types
It is hard working with all types of different people. Some are easier than others to work with, but if you want to get the job done, you have to work with all types. The mistake that I always made was that I started looking for replacements after I fired someone. That is as idiotic as putting your seat belt on after the accident. After a while, I wised up and started to look for replacements after I saw severe warning signs. The problem was that I couldn’t fire someone until the replacement was ready.
Tried & true replacements
As time passed, I learned that a replacement is no good unless they have been tried and tested for a few months. So, the more I learn, the more complicated the equation gets. Big companies have the advantage of having a huge and well qualified HR department that has a huge inventory of screened workers for all departments at all times. Unfortunately, my tiny company doesn’t have that luxury. I am the HR department, bookkeeper, marketing CMO, and cat sitter — all in one!
The first red flag is your cue
After a while, I decided that I should start comparing replacements when there is a small red flag in the behavior of whomever is doing the task at hand. Basically, if a worker has a bad attitude, according to a seasoned manager friend of mine — it’s all downhill from there and time to fire them.
Workers quit on a whim
Finally, I’m realizing that workers can quit on a whim without notice. Additionally, if a worker who starts out nice, starts exhibiting signs of a bad attitude, you need to replace them right away. There is no time to be testing out new companies and new workers if the old ones don’t function. The time to start looking for replacements is before you have any trouble with whomever you are working with.
Exceptions to the rule
If it is just too expensive or just not worth it to look for a backup for someone who has been with you for seven or more years, you might consider otherwise. I had a programmer for six years who just quit. I couldn’t find anyone I liked as much as him to this day. I had a sales person for eleven years. She shows no signs of wanting to quit. But, the others I have hired last between six months and two years. I would say that 80% of the people I have worked with have been in my opinion, short term. You need to have multiple backups for every type of job description that you have, and those backups all need to be tested. If your company has sales, data entry, and customer service positions, you need all three positions backed up by multiple freelancers or outsourcing companies that you have tried out. After all, if someone quits or gets fired, your first choice of a back up might be busy, or have quit them self. There are too many uncertainties, so start backing your labor force up today!