People who work at call centers tend not to be the most imaginative. And they tend to burn out quickly as well. It might be more fun if there were a way to spice up the call center business a bit.
Whenever I make business calls, I always apologize profusely for how I am dressed and ask if they like the fragrance I’m wearing. Sometimes I ask if it bothers them that I am not dressed at all. I can imagine a motivational coach being upset that I didn’t dress for success — but, I work from home, so sweatpants and a t-shirt are the dress code for success around here.
AGENT: Nice to talk to you too.
CLIENT: Yeah, I am so glad you can help me.
AGENT: Yes, but one thing. It’s your desk. Have you dusted it recently?
CLIENT: Why, do you have allergies?
AGENT: Not yet, but I’m sneezing just being on the phone with… hold on… (a-choo) with you.
CLIENT: Wow, I didn’t realize it was so bad. I’ll use some bleach and clean it up so it is sterile enough to do surgery on.
AGENT: Sounds wonderful .I’ll bring a scalpel.
CLIENT: I like this virtual being together. It’s like a virtual marriage!
AGENT: You think? Well it will really be like marriage when you find out how much I spent on your virtual assistant plan without asking you. $2000 per month. But, you’ll love the VA I got you. Her name is Cindy and she is one of our best girls.
CLIENT: You spent how much? $2000? This girl better be good. It’s a good thing you took out the trash last week, otherwise you’d really be in the dog house.
AGENT: We don’t have dog houses in my country. That would make it like taking candy from a baby for the neighbors to have their dinner.
CLIENT: Yes, dog soup is a famous delicacy in the Philippines I heard. But, I didn’t believe that. I thought it was all a big joke.
AGENT: Anyway, love your hairstyle and the hair spray smells really good. We’ll talk to you later. Have a night afternoon.
CLIENT: It’s evening here in America, but, — whatever! Have a nice afternoon. And don’t forget to take my pants to the cleaners!