“To be precise our only avenue to clients has been simply our standards and practices that we adhere to on a daily basis. It is critical from a client’s point of view, that he/she does not worry about his non-core activity and spend too much time and resources in grooming a outsourcing services provider because that is the sole purpose in the first place when it comes to choosing an outsourcing services provider. Binfex is meticulous while approaching a client for an engagement, we believe without the right research and knowledge about the customer’s core business one cannot deliver customer delight and enable the customer to be free of worries with his non-core activity.
There are key ingredients which as a team we always believed that would separate us from the lower quality service providers.
Our unwavered focus and commitment to service delivery, strategic knowledge about customer’s core business function and most importantly a strong and effective campaign management strategy for quality driven performance.
A list of methods that we apply while working approaching.
1. A Strong corporate brochure explaining why we are a value addition to the customer
2. A service portfolio that give absolute clarity on service delivery standards
3. Our quality culture, performance management, employee development practices, data security practices
4. Strong Core Team with in depth knowledge and experience
5. Effective and secure technology infrastructure with high availability.
6. Constant interaction with probable clients who need our service.
These are some of the methods follow and have inculcated as a culture at Binfex and we feel these standards and methods are critical for any service provider’s success.