Call centers find clients in all types of ways. Some cold call companies around the world asking for business. Others get business by referral only. Imagine the profit margin of a company that doesn’t need a marketing budget? Many companies advertise on websites, directories, or through agents. There are so many ways for how call centers find clients.
But, the bigger issue is: Is your call center good enough to get serious clients? Many call centers are not that great at what they do. The bottom line is that you can spend a mint on marketing, but if you don’t have the service offering to back up your sales and marketing venture, you will end up with a loss.
So, my advice is to first think about how to have the best call center in the world. I would have at least seven years of experience working for someone else’s call center in a management position before attempting your own. If you think you can do a better job running your own call center, then good luck. If you offer a superior service, then IF you get clients, you will probably keep them, and maybe get a few referrals as well!
.
You might also like:
Compilation: How to get more clients for your BPO or Call Center
http://bpo.123outsource.net/2015/08/20/how-to-get-more-clients-for-your-bpo-or-call-center-compilation/
How to get clients for call centers using CONTRACTS
http://bpo.123outsource.net/2013/04/05/how-to-get-clients-for-call-centers-contracts/
How to write a resume for an outsourcing job
http://bpo.123outsource.net/2016/01/01/how-to-write-a-resume-for-an-outsourcing-job-2016/
Business quotes that will inspire you
http://bpo.123outsource.net/2015/10/04/business-quotes-that-will-inspire-you/
How do you inspire people who do boring BPO jobs?
http://bpo.123outsource.net/2015/09/20/how-do-you-inspire-people-who-do-boring-bpo-jobs/
Best motivational quotes
http://bpo.123outsource.net/2015/09/10/best-motivational-quotes/
Are you a thinker or a doer?
http://bpo.123outsource.net/2015/08/18/are-you-a-thinker-or-a-doer/
The rupee mentality
http://bpo.123outsource.net/2015/07/07/the-rupee-mentality-2/
Is it time to Uber-size your outsourcing business?
http://bpo.123outsource.net/2016/05/10/is-it-time-to-uber-size-your-outsourcing-business/
.