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How to get more clients for your call center

Categories: Call Center, Popular Posts | Tagged , , , , , | 2 Comments

We wrote dozens of articles for how call centers can market themselves and get more clients. Please click on the call center link on the right of our blog to see all of the other articles. This article will be unique.

Get more clients for your call center
There are numerous traditional marketing techniques. Having a great website makes a huge difference. Having great sales staff is also irreplaceable. But, what about networking?

Marketing doesn’t always have to cost
I know of companies who network with other companies to get business. They don’t pay for advertising — not that there is anything wrong with paying for effective advertising. If you are a little call center, what if you take the jobs that a bigger call center rejected for one reason or the next.

Get more clients for your call center by networking
Picture the reality of a big call center. They have 200 seats to fill, and they want big clients only — ones that will sign big contracts and long contracts. What if little clients approach these giants? What will happen? Imagine that they could refer those little clients to your call center. They might want to know if you are any good before ruining their reputation referring clients to you. But, what if your call center service IS good? Or, perhaps they might want a finders fee if they get you a client. It is worth it to pay a small up front fee and residuals for good clients.

You could network with call centers around the world. Trying to get end users to hiring you by calling them is one way of marketing. But, OTHER call centers already have those end users, but might not want them. Perhaps those clients won’t pay enough, or won’t agree to rigid terms. That is perfect for you, because you have liberal terms, so you can get your business moving, right?

I’ll assume that you said, “Right”.

(1) Big call centers eat little call centers
BUT, little call centers can eat the left overs the big #callcenters didn’t eat
(2) 1 big #callcenter has 250 branches in 57 countries.
You’d better be very professional to compete with them for business!

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