Are you in business? Do you handle business decisions in some methodical way? In my experience, most business problems are very complicated, involved, and have many unknown wild cards. To solve business problems, you can’t just have some run of the mill way of thinking. You need to try out some unconventional thinking.
You might need to brainstorm different ideas. You should ideally think of many really wild ideas just to get your brain to open up. Incorporating trying things out into your innovation process is critical as your brain will come up with more ideas as you are testing things out.
Thinking outside of the box is a common American expression. Unfortunately, we have very few innovators in our country. It seems that India, the land of the BPO industry has even fewer creative thinkers due to the nature of the school system there which focuses on memorizing and not on creation.
Some types of thinking are just not taught at school, or are not taught enough. When I was at school, they did teach creative thought, but they didn’t teach creative thought in business. In my opinion, all of us entrepreneurs need to invest a lot of time in developing this skill within ourselves.
When I come up with solutions to BPO business problems, the list looks more like a list of ideas and then variations on ideas. It sometimes takes over a year to try all the ideas and during the process I often think of many more variations or refinements on ideas. The business thinking process is like this, and all entrepreneurs should become comfortable with all phases of the brainstorming, implementing, measurement and refinement stages of the process.
Good luck, and also it is recommended to meditate and bathe before making important business decisions for your BPO. Some very Hindu advice from someone not raised Hindu. (Ganga water not included)