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KPO India News

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KPO India News
Gujarat IT Growth
According to the National Association of Software and Services Companies (NASSCOM), Gujarat will experience significant IT growth in the next ten years.  The improved IT infrastructure and education are the reasons why this is possible. Land, is also more affordable in Gujarathi metros than the four large Indian metros making it a more cost effective place to do business.  90% of IT services work in India are done in the top six IT cities in India such as Bangalore, Chennai, Delhi, Hyderabad, Mumbai, and Pune.  The indications are that in the future, more growth will be occuring in more modest sized cities in India.
India-Russia Forum
The Fouth India-Russia Forum on Trade & Investment hosted many discussions about investment and trade between the two giants.  News regarding India KPO companies cooperating with Russia were that both countries should cooperate and collaborate in the establishment of techno-parks, BPO, KPO, IT, and Tememedicine.   Both countries were pleased with their progress in pharmaceuticals.   Industrial cooperation discussions included the two nation’s long history of cooperation in the steel industry and modernizing their pursuits.  Banking, finance, trade and investment were other issues on the table. 
Bangalore is still the overall outsourcing city in the world according to Tholons with Manila was called the BPO Capital of the world.  Krakow, Poland and Beijing, China were the leading emerging cities.   Tholons is an advisory for investments and research for IT, business services, and KPO. India has the highest concentration of KPOs in the world.  Another interesting point made was that Tier-II cities in established outsourcing countries are now encountering fierce competition from newer outsourcing countries in Eastern Europe, and Latin America.  Other articles have indicated that the quality of the typical skill sets of workers really vary from place to place.  Some nations have a large workforce with great technical skills, while others are better at communication, or manufacturing.

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Cebu Call Centers in the News

Categories: Call Center, Philippines | Tagged , , , , , , , , | 1 Comment

Call Center Cebu News issues
Expanded Broadband for the Philippines
As PLDT completes its expansion of the domestic fiber optic network, Cebu’s potential as an outsourcing destination gets better and better.  Broadband costs could get lower too.  An increase in call center investments is expected to create many new jobs in the Philippines that will likely mean that the 60 BPO companies in Cebu could expand and that new Cebu call centers could arise.  The new network goes through eleven islands and underwater and is expected to ensure uninterrupted broadband coverage for the entire nation.
Asiatown IT Park
In addition to Cebu call centers, there is an Asiatown IT Park in Cebu which is the Philippines second largest concentration of IT industries employing an excess of 15,000 individuals.  
BPOs including Indian companies are outsourcing to Cebu!
Wipro, a Bangalore based company, set up a call center in Cebu in 2007.  eBusiness BPO is ready to hire 350 employees for its new headquarters in Cebu in December 2010.  Additionally, the Radisson Blu has opened a 400 room hotel in Cebu.  
Hoax bomb threat near Cebu Call Centers
There was a false bomb threat that lead to the vacating of a Cebu city Asiatown IT Park building.  An unidentified caller was the individual who made the threat.  Two K9 teams were unable to find any explosives.
To summarize, Cebu, in the Visayas region, is a major economic hub in the Philippines which caters to the call center and BPO industry. As time goes on, you can expect large businesses to be setting up branches in Cebu, especially if they need to have a high quality call center.

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