How do you assess a person’s character? Should you? Should you jump to conclusions? Should you trust your gut? Or should we be good Christians and “Judge Not” like the Bible says? In business, the minute you stop judging, you get eaten alive. You have no choice but to determine where danger lurks and avoid it like a disease!
Imagine a world where you have a million dollars, but the people around you lack integrity. They lie, cheat, deceive, and steal. They are late on deadlines and they couldn’t care less about their clients. How long would your million last without integrity? I feel that the majority of outsourcers lack integrity, and you can get taken for a ride very easily. Without a society with integrity, you will lose your money easily. My personal story is that I was very lucky to find many outsourcers who had excellent integrity, and it has only been recently in the last two years when I have been confronted with so many crooked people involved in outsourcing. Maybe God wants me to learn how to deal with them.
On the other hand, in a world where you start out with little or no money, but are surrounded by honest and decent folks, you will make money, and not get cheated out of it if you do worthwhile work for a living. You would be given a fair handshake every step of the way! You might only make moderate income, or you might make millions. With integrity, the money comes!
When working with outsourcers, you might not see their flaws right away. Part of your skill as someone who hires companies is to quickly recognize the character of the owner, manager, and workers in an outsourcing company. You can see certain traits right away if you are looking. You can ask questions that reveal a person’s character or thinking style too. Avoid questions where they tell you what they think you want to hear and ask probing questions which bring out their personality.
If a company gets by your initial scrutinization, you might see character flaws later on, i.e. Recklessness, carelessness, disrespect to others, substance abuse, keeping bad company, etc. You need multiple backup plans when hiring companies just in case your first pick doesn’t work out well. If your hired company exhibits character flaws, you can expect trouble to manifest itself later on, and you will suffer as a result. Keep a keen eye and watch out.
An outsourcing company that is not reputable can start out nice, but later on cheat you in so many ways you never thought of. There are so many ways to cheat in outsourcing services and it is so hard to protect yourself. The only real protection is good karma and choosing people with integrity. Integrity means you don’t cheat, you don’t lie, you deliver when you said you would, and you are generally decent. Don’t compromise on these.
Pick people with good character even if they are not the smartest! In the long run you will be better off!
Tweets:
(1) How do you assess a person’s character? Should you? In business you get eaten the minute you stop judging!
(2) The Bible says, “Judge Not,” but if you don’t judge in business, you can lose everything overnight!
(3) If you lived in a world where people were honest, you might do okay w/very little money.
(4) An outsourcing co that is not reputable can start out nice & then cheat you!
You might also like:
What type of salesperson to avoid in outsourcing
http://bpo.123outsource.net/2013/12/14/what-type-of-salesperson-to-avoid-in-outsourcing/
You are a helpless victim if you hire the wrong company
http://bpo.123outsource.net/2013/07/04/you-are-a-helpless-victem-if-you-hire-the-wrong-company/
Mistrust and Phone Interaction
http://bpo.123outsource.net/2012/05/26/mistrust-and-phone-interaction/