Tag Archives: Outsourcing Specialties

If the Lakota people would network with those outside their tribe and outsource!

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We normally think of India and the Philipines when we think of outsourcing. But, we have local people who suffer from horrible unemployment. Native American tribes normally live out in the middle of nowhere. They are far from cities, far from work, and just don’t have a lot to do.

What if someone created a call center in or near the Lakota nation? The cost of labor is not high, and lots of people are willing to work. The problem is that their level of experience has not been developed.

People who live in the middle of nowhere need businesses that thrive in the condition of being nowhere. Remote is the keyword here. Call centers, data entry facilities, farming, RV camps, and internet businesses can do quite well while being nowhere. In fact, call centers do better when nowhere because the cost of land is low. Another interesting factor is that the stress level at a call center would be less if people worked near the ocean or in the middle of nowhere. It is more relaxing there and the relaxing attributes of the landscape counteract the stress of the job.

Cottage industries should be encouraged for those living in or near native reservations. It is not easy or cost-effective to get outside capital. But, creating mini-industries at home or in a small office space or industrial space doing basic tasks for a low price make perfect sense to get a business off the ground.

But, what about networking? In a greater sense, Native Americans are isolated partly because of their geography. But, also do to a lack of social networking. You could live near others, but if there is no way to connect to them, you would be socially isolated. Lakota people are regaining their culture these days as they came close to losing their language. They need to network with people from their tribe or other tribes living outside of the reservation for cultural and business activities. They also need to network with mixed-race people who probably feel left out. Additionally, Native Americans need to network with people who used to be Native American in a past life but were reincarnated into Hindus, whites, or some other community. The more connected you are, the more ideas will flow, and the more opportunities have the chance to be offered to you. By living in isolation, you can’t receive anything because nobody even knows you are there.

The Lakota language also needs to recover which is an entirely different topic. But, I’ll include it here since it is sentimental to me even though I only know one word of the language. Language is learned best by people who are three or four years old. Since so few people speak the Lakota language, those few thousand linguistic human assets should be allocated to spending lots of time with the 3-7 year old folks and speak only the Lakota language. Then, to maintain the language, work environments on the reservation need to be set up where only that language is spoken. But, that is the whole problem that I have been addressing in this article. There isn’t a strong work culture. Two hundred years ago, there was 100% employment in the Lakota tribe as men, women, and children all were assigned a task. After the buffalo were killed off and the US government took over most of the land, the Lakota traditional way of life was demolished, and the people were not able to adapt to other types of lifestyles.

My recommendation — adapt!
Culture never stays the same, and neither do languages, souls, or anthing else. The only thing that is constant is change. As living organisms, we adapt or die out. Since native culture is so sentimental to many of us, it is very sad to see their culture die out. So, the solution is to adapt!

The old way of life involved living in connection to buffalo. Food, clothing, shelter, and tools all came from parts of the buffalo. In older times when human populations were lower and more natural, buffalos roamed wild. Those days are over, but buffalos can still be farmed in free-range style farming. I feel that the Lakota people should focus on being ranchers and breeding their sacred animal that they feel they descended from (perhaps they mean spiritually descended from.)

I feel that cottage industries in outsoucing specialties could save the Lakota people too. After all, Lakotas speak English as their first language, and that is something call centers in foreign countries cannot capitalize on as their English is not native!

Next, traditional arts are very popular world-wide, yet Native Americans don’t normally have good marketing skills. The skills of production are there, but there is always some Lebanese guy who makes a killing on marketing native goods. Why can’t native people learn to sell their own goods in an efficient way? Good marketing skills could open up huge markets for pottery, beads, paintings, and other native art which could create tremendous employment opportunities. Additionally, adaptations on traditional arts such as native mouse pads, sofas with Native Americna apolstery, website development using native art, and anything else you can think of.

Finally, there are other businesses that would work well out in the middle of nowhere. RV Parks, tortilla factories, cultural classes, clothing manufacturing, solar panel manufacturing, wind power manufacturing, and more. I discourage the casino business as it is not holistic and leads to addition and unhealthy outcomes which reflect poorly spiritually on the community.

Call Center Directories

Categories: Call Center | Tagged , , , | Leave a comment
Call Center Directories
 
There are many call center directories out there, but which ones should you use, and why?
 
This directory specializes in a dozen or so outsourcing specialties.  The second most popular category is it’s call center directory.  This directory lists call centers in India, the Philippines, Canada, and others spread throughout the world.  Although this directory is newer, and currently has less than call centre 200 listings (which is less than some of the other directories), the information is generally quite useful, easy to query, and “fresh”.  You will NOT find many disconnected numbers, and the site is easy to use and doesn’t have annoying advertisements all over the place.
 
Callcenterdirectory.net
This directory is the easiest to use and has call centers throughout the world.  They have many in the Philippines, India, Canada, USA, and many other places as well.  Unfortunately, this directory mixes the call center titles with pay-per-click advertising which makes it less pleasant to use this directory.  Also, some of the companies are long gone and have been out of business for a while with disconnected numbers, etc.
 
Callcenterdirectory.biz
This directory helps you to find call centers with various specialties and sizes. However, you will not be able to choose the location of the call center.  There are filters for onshore, near-shore, and offshore, but the search results are in the USA, and Canada.  It is better to let the browser choose their country.  The Philiipines is the most popular call centre outsourcing country in the world, and they deserve their own special page in my opinion.
 
Callcenterindia.com
This site focuses exclusively on India and has many listings. Spelling mistakes abound, but you will be able to find many good contact centres on this site.
 
Findacallcenter.com
The listings section of this directory only list a handful of companies, generally in the United States
 
Specialtyansweringservice.net
This site allows you to find answering services that are specially trained for your industry.  You can find answering services that specialize in working for accountants, tax preparers, biotechnology, the fashion industry, banking, finance, advertising, agriculture, and more!  How unique! Unfortunately, no companies are listed in their directory, so you will have to email them and hope that they respond.
 
Callcenterplanet.com
Google ranks this site quite well, but when I do a search, I am informed that the site has been hacked and that no search results are available.
 
So, what makes a good call centre directory?  Should they have many listings? Should they have up to date information  Should the site be easy to use? Should there be different pages for different countries?  Should they have a page where they help you find a job?  These are all interesting questions.
 
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