Tag Archives: Appointment Setting

List of Call Centers in India

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Are you looking for a list of call centers in India?

123outsource.net offers the most streamlined shopping experience for Indian call centers and other outsourcing operations. We cater to 28 outsourcing specialties ranging from Accounting, inbound call center, technical support, lead generation, data entry, medical transcriptions, web design, software development and more.

123outsource.net goes through all of the listings on the site regularly to remove companies whose phones have been disconnected. We also demote companies on the list who have poor communication skills or who ignore emails to save our browsers grief in the long run. At the top of the search results for call centers in India and other searches you’ll find the best companies out there.

There are many types of Indian call centers
We have companies that specialize in appointment setting, chat support, email support, inbound, order taking, collections, telemarketing, lead generation, technical support and much more. Additionally, you can also query our general worldwide call center search to find the best call centers in the world — many of which are in India, The Philippines, and Central America.

What are prices like at Indian call centers?
On our list of call centers in India, prices range from about US$4 per hour to about $12 depending on the skill level. High level technical support for sophisticated IT products might run you higher than that. But, simple repetetive call scripts for basic data verification jobs are often around $4-6 per hour. Prices in the Philippines are more from $6-10 per hour while in the Caribbean it is more around $9 to $12. Prices in Canada tend to be $30 and up per hour, so you are getting a bargain for call center work overseas.

What specialties should you look for in an India call center?
India is the place to look for lead generation and tech support. Indian call centers tend to not do as well at customer service as Indians are a bit more technical and aggressive than the Filipinos who excel at gentle and kind customer service. For Inbound consider Costa Rica or Manila, but for outbound sales think about Mumbai!

Find Call Centers in India: Search Results

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Appointment Setting

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If you are looking for an Appointment Setting Call Center, try 123outsource.net. We have many call centers listed around the world that specialize in appointment setting. Our call center categories are divided into inbound, outbound, chat support, email support, technical support, lead generation, order taking, and more.

Most of the call centers listed with us are in Manila, Makati City, Cebu, or in various parts of India. So, if you are looking for a Manila Call Center, Makati City Call Center, Cebu Call Center or India Call Center, you have come to a place with a lot of hiqh quality and up to date selection.

Call center contracts for appointment setting can really vary from company to company. Some will allow you a one or two month contract while others demand a year. There are a few that will allow you to book services one day at a time as well if you prepay them. We recommend interviewing the actual call center agent before hiring any company. If possible, try them out on a small appointment setting project before committing to a long term call center contract.

4 Ways That Make Appointment Setting Work for Businesses

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Whatever maybe the business size or whichever niche you belong to, correctly negotiating a business deal is important. You have to make the deal in such a way that you gain win-win results at the end for both you and the sales lead prospects.

The problem, which the marketer faces in this present situation, is the competition. Well, if you sprang in the market with a similar kind of mindset, where the opposite has to yield what you want then you will hardly succeed in the appointment setting campaign. Now that is a losing proposition for your company, as you might lose all the possible prospects.

Another productive way to gain B2B leads is to engage prospects and partners in the business. This helps to create a conducive atmosphere for both the business and their customers. This makes it easier to talk to the possible prospects and sign up for a deal.

In such a situation, you might prefer to leverage the appointment setting campaigns to some outbound call centers. Yes, they can actually guide you through the right track, which you have missed at some point of your business.

Here are 4 ways by which business can gain repute through quality outbound appointment setting.

1. Research or Survey

Research and survey are the two most important roles that a person has to play while initiating an appointment setting campaign. When you have to talk with your customer, query about their problems and things which they want to achieve through your product. If you are able to sit on the same side as your prospect then you will be successful in generating quality leads. That is what an agent at the outbound call center does for your business. They present themselves as an expert to tackle the customer problem and thus convince customers.

2. Depersonalizing Your Problems

Yes, an outbound agent takes care of their conversational speeches. They remove the positioning statements like – ‘my solution is’. Since, it shows that the identity of your company is affixed and it will never change. Instead they use comments like – ‘if we do it like this, so that’… or ‘is this solution fine with you?…’ it becomes easier to adapt to the needs of the customers.

3. Solutions to Queries

Outbound agents on behalf of the company figures out the ‘why’ behind every ‘what’ that customer asks. Since, in every statement of the customer there is logic as they are going to buy a product from the company, so queries form an essential part. During the telemarketing call, agents dig deeper in the customers reasoning. Once you know their queries it will become easier to negotiate.

4. Have a Plan B

If you outsource your appointment setting campaigns at outbound call centers, then you do not have to worry about the plan B. Telemarketers never stick to one single business arrangement. To acquire leads and turn them into sales, they keep the proposal ready from beforehand.

Negotiations through outbound call centers are not a tough job. Moreover, it lets you improve the core services. This gives you a competent edge. You will come across numerous outsourcing providers. Do a little research and choose the reputable ones in the market.

Author’s Bio

Marie Claret is a contact center marketing manager, takes care of the outbound wing and their processes. According to her, outbound appointment setting is really bringing wide changes to B2B business approaches and quality call center solutions are largely accredited for it. Visit Fusion BPO Services