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How to write a resume for an outsourcing job (2016)

Categories: Getting a Job, Semi-Popular | Tagged , , | Leave a comment

Many people write to me and tell me they are applying for “the job.” They are so clueless that they don’t realize that there is no job. As a job applicant you need to know who you are writing to, and about which job. Next, you need to be aware of the specific skills and requirements of the particular job. If you are not well suited for the job, nobody will hire you. So apply for work that you are suited for and go to trade schools or anyone who can help you sharpen your communication and technical skills.

How to be in tune with the mindset of the employer
Employers want to know several things about you. Are you loyal or do you jump from job to job. It is costly to interview, train and fire workers, so they will prefer that you stick around. Next, the boss will want to know if you have relevant experience. If you are applying for medical billing, but your experience is in data analysis, you might not be a good fit. On the other hand, if your data job involved a lot of data transcription, you might be a viable candidate for medical transcription as it is related. The boss will also want to know if you are a good fit with the other employees. Do you communicate well and get along with others? The important thing to apply to resume writing is that you have to impress the boss that you will be a reliable and good fit for the job at hand — make sure your resume communicates that clearly.

What type of paper should you use?
Recently in America I’ve been hearing that using fancy off-tone paper is considered to be old-fashioned. So, I’m not sure how to guide you in terms of the paper you’re using. Try to figure out what successful applicants in your industry are doing and do the same thing. If they use plain white paper, then do the same. If they use heavier paper stock, then be aware of that. In my opinion, a higher quality of paper indicates a higher quality of applicant — but, that’s just how I think!

Go backwards through time
A good resume will show what you have done most recently at the top since that is more relevant to the current situation. Inverse chronological order is the right order in a resume.

What to omit?
If you are a jack of all trades and you are applying for a computer job, you might omit non-computer oriented jobs from the resume, or just not elaborate much on the non-computer related jobs. This way you save space that you can devote to clarifying what your job tasks were in the computer jobs. If you spent the entire resume trying to impress the boss with how many fashion jobs you have had, he will steer you in the direction of a fashion job and tell you that the interview is over.

What should you stress?
Keep in mind that the way a prospective boss reads your resume is different from how you read it. First of all they want to see if you stick to a job, or quit after six months. Nobody wants to hire a quitter because they are going to invest time in training you. So, try to only take jobs that you will be willing to stick with in the long run otherwise you ruin your reputation. If you are applying for a job where Java code editing will be crucial, your resume should be tailor-made to emphasize all of the Java related work you did at your other jobs. If you did .Net editing too, that is related as well. I would not omit critical aspects of your other jobs, but make sure to stress what you did that will be needed in the future job you are applying to. Rather than mailing out hundreds of resumes to people who will ignore you, it might make more sense to create customized resumes for particular companies who you’ve talked to who have an actual interest in you. This is called targeting and customizing to your audience and is a popular and effective marketing technique. Just keep in mind that the boss wants to know that you are an exact skill match, that you can communicate, and that you won’t quit, otherwise you’ll be immediately disqualified.

As an employer myself, I was trying to find .Net programmers. The resumes I received discussed about twenty four technical skills that the applicant had. I wanted someone with seven years of .Net experience, and that was the only requirement. The resume was a waste of time as it didn’t tell me what I wanted to know. It told me how much programming experience they had, but not how much .Net experience they had.

What else do you put on the resume?
You need to state your job objective and mention your specialties. You should summarize the types of jobs you have held as well, your education, and any other salient features that might help you be a good employee. Resumes are often one page. Sometimes you need to have two or three pages. Many readers will not have the patience to read on and on unless the information is absolutely necessary. So, when filling your resume up with facts, ask yourself how important each fact is, and how much is enough. It never hurts to have an industry professional review your resume either.

Past jobs
You need to describe your past jobs, what you did, what particular skills and tasks were necessary. You might even briefly describe what you learned, what you liked, and what you didn’t like. Employers will want to know why you left your previous job too. Terms like personality conflict and boredom are easily understood. However, it might be better to just say that you weren’t happy there. A scheduling conflict is another way to end a job that didn’t include a hostile argument. You might be more popular if you say, “I felt like I wasn’t growing” — as nobody wants to hire someone who gets bored easily or gets into arguments. How you describe why you left or were fired from a past job matters. Your boss will get a very bad impression of you if you quit jobs on a whim or get into arguments with people. They do not want to repeat nightmares that they have had in the past with difficult employees.

How do I document my education?
State what schools you went to and when. What degree did you get? If you are doing outsourcing, it would be very helpful if you attended schools to help with English writing, call center or programming skills. Were there any special areas of focus? What did you major in? Stick to Universities and High School, or whatever the highest two degrees you have earned are. If you went to special trade or music schools, you can list that too to make an impression.

Professional memberships
You might appear more dedicated to your field if you have some professional memberships. These are less critical and should be at the bottom of your resume. It is more impressive to a boss if you actually had some level of participation in these groups. Anyone can be a non-participatory member, but how many help out or actually lead meetings?

Be aware of how others perceive you
Younger people think a lot about what they want. But, rarely think about what the boss wants. Try to realize that the boss just wants someone who gets the job done and doesn’t care how you feel about it. On the other hand, they don’t want someone who won’t like the work either. If you give the impression that you like certain tasks, but don’t like others, you will appear too picky. No employer wants an employee who picks and chooses which tasks he/she does and quits if assigned a task he doesn’t like. It is better to say what you like most, but that you are willing to do all other tasks. I would not talk about what you don’t like to do unless you absolutely can’t stand it. People who run a business have to do all types of tasks they can’t stand — why should you get to pick and choose? Additionally, nobody likes an employee who jumps from job to job. You’ll never rise up the corporate ladder jumping around. Find a profession and company you stick to. If you do a good job, you might get promoted to management which means you get to do a different type of task in the long run even though you were willing to stick to the initial task.

How to write a resume for an outsourcing job!

Categories: Getting a Job, Outsourcing Articles, Popular Posts | Tagged , , , , | Leave a comment

To see the 2016 version of this article — click here

How to write a resume for an outsourcing job
We get many resumes emailed to us daily, and it is sad to see how poorly organized they always are.  I have not seen one good resume so far.  There is more than one way to write a good resume, but the most important thing is to keep it organized with no omitted information.  Information should be in inverse chronological order, contain information about your education, and even professional memberships.  Please keep in mind that I am sitting here in Los  Angeles, and the rules are different in Manila or Hyderabad, or wherever you may be.
Here are some general tips about resumes.

Use a high grade of paper
In America, it is customary for resumes to be treated like very valuable documents such as legal documents like wills, or trusts. Likewise, resumes traditionally are printed by a professional printer and drafted by a professional typist.  The paper used should be a very fancy grade of off-white or ivory colored paper. Some use light gray in the legal profession.  Different professions might have different standards.  The main thing is to ask around to see if a particular grade or shade of paper is preferred.  Your resume is one of your first impressions, and you want to appear fancy and well equipped. If this is not available wherever you are, try to find a very high-end print shop near the downtown of your metro, or do the best you can in your neighborhood.

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Inverse chronological order
Although there are various ways to craft a resume, the information should be in some sort of clear order.  Make sure that all of the years in your professional life are somehow accounted for, or you will be questioned.  I have seen more resumes in inverse chronological order meaning that the most recent job description is on top.
What to put on the resume?
You should state your job objective, and indicate any highlights in terms of your type and level of specialties. There should be a brief summary of each job you have held, education, and anything else that you think is really important.  Its generally preferred to keep it to one page, but two might be okay.  It might not be a bad idea to attach exhibits to the back of the resume: one exhibit for each job you want to elaborate on if there is a lot to say.  That way the interviewer can view that information only if they want to, but won’t be overloaded.
Job objective
It is recommended to put this at the top of the resume.  Indicate what type of job you are looking for and why.  
Highlighting special skills
You are encouragedd highlight particular areas of experience that would be highly needed by the potential employers you are contacting.
What do I say about each company I’ve worked for?
Include the dates you worked for these companies, the name and city of the company, and your job description.  You might quickly mention particular tasks that you were responsible for if you can keep it short.
How do I document my education?
State what schools you went to and when.  What degree did you get?  Were there any special areas of focus?  What did you major in?  Stick to Universities and High School, or whatever the highest two degrees you have earned are.  If you went to special trade or music schools, you can list that too to make an impression.
Professional memberships?
Everybody wants a job and claims to be good at what they do or want to do.  But, a professional membership can prove how passionate or serious you are about something.  If you claim to be a member of a professional organization, make sure you really attend meetings and know what is going on at that organization so you will appear to be serious.
Customized letters should accompany each resume
People looking for jobs fax, email, and mail resumes to everyone in sight.  This is not so smart.  Resumes get throw away quickly.  You should make personal contact with whomever you are sending the resume to so they will remember you when they get the resume. That way they will at least read it before they shred it.  Attach a nice customized letter with the resume. You can say how much you enjoyed talking to them on the phone and how eager you are to get started soon.
Don’t list reasons why you terminated employment
If the interviewer wants to ask, they can ask why you left a job.  But, the worst thing you can do is to jump from job to job.  Its expensive to train and hire new employees, so bosses want someone who is stable who will stick around and work hard.
Good luck!
Go on the internet and read the details about good resumes.  Have a few people in the business world check your resume and make pointers. Have them check again once you have fixed the pointers.  Its common to go through many drafts before arriving at a perfect finished product.
A resume makes one of the first impressions that you will make with an employer.  Get to know contact people at companies over the phone or in person before sending a resume.  In marketing, having met someone is worth a thousand pieces of paper.  Being on top of your skills is critical.  There are thousands of unqualified people looking for work.  If you feel you are not at the top of your game, please find a tutor, school, or way you can improve upon your weak points.  Make sure you know everything you need to know.  Nobody wants a semi-disfunctional worker. You will waste people’s time and end up unemployed if you don’t know your stuff.  Practice your communication skills to.  Everyone needs someone who can speak well, confidently, and clearly. Meeting someone is the first impression, the resume is the second, but good work skills will keep you employed in the long run with a high salary.

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