Tag Archives: who is using

Who is using 123outsource.net?
 
The answer to this question is very bizarre.  When 123outsource.net outsourcing directory was started, it was supposed to be a directory to help American and U.K. companies find Indian software and BPO companies to help them with their work.  I figured that the majority of the clicks would come from India, the Philipines, and perhaps about 10-20% of the clicks would come from America.  The findings are completely different.
 
The Arabian Gulf
Most of the companies who use our directory are looking for service providing companies in their own country. Filipinos are looking for Filipino companies, mainly call centers in the Philippines, and Indians are looking for BPO companies in India. Americans were slow to even query foreign pages for service providers which was a shock to my system.  My whole business model was taken off track by zenophobic Americans.  Our country is the most diverse on earth, so why are we resistant to look overseas for services?  It is five countries in the Persian Gulf, namely: Saudi Arabia, United Arab Emirates, Kuwait, Bahrain, and Qatar that are using foreign companies the most.  
 
Africa
We were not advertising in Africa much until quite recently.  Kenya is now our 8th largest browser on our site.  It was actually #3 for a while right behind the Philippines if you can believe that.  It is such a small country, with not much presence in the outsourcing industry.  But, I believe that they will grow to be prominent in the call center and BPO industry.  People speak English well there and have good social skills.  It is just that the economy and financial markets are so backwards there.  The infrastructure and internet connections are really behind schedule in Kenya.  But, over time things will change.
 
A bizarre happening
Our facebook is showing up on google more in it’s Korean version than its English version. Its very strange.  When I look up blog posts, they show up on google in the Korean Facebook, but the actual blog entries are not yet showing up.  Maybe in a few weeks they will start to show up.
 
India
Indian companies are using our site the most.  They are hiring other Indian companies to do their back office work.  Data conversion and data processing tasks are the most common.  Surprisingly, the software page in India was going to be our most popular page, but it is actually one of our least popular pages.  People are looking for data entry and call centers, not programmers.  It is my belief that India will lead the world in programming one day.  But, maybe today is not that day — at least not for us.
 
Looking for outsourcing jobs
It seems that a huge portion of browsers on our directory are looking for jobs. We get resumes sent to us all the time. We are creating a database where job seekers can enter their information and specialties.  Maybe one day it will be a popular page for companies to search for prospective employees in their area. We’ll find out!