Monthly Archives: September 2010

Imagine a world where lower level people had higher conciousness

Categories: Outsourcing Articles | Tagged | Leave a comment

I live here in America. If you use the world lower level people, they will just start to antagonize you about how they don’t like being called lower level people. So, I don’t use this term around lower level people as a result. But, what I just said is a big part of the issue. Lower level people are lower level because of how they handle situations. They typically handle situations by arguing and engaging in more primitive ways of handling problems that involve resistance, antagonism, and avoidance. Sophisticated people use higher thinking skills and approaches to handle similar problems. But, that is not the point of this blog entry.

I used to do lower level work. I used to be a delivery boy back in the day. My focus was to finish work as quickly as possible so I could go home and relax. I never thought much about the quality of my work so long as I didn’t get fired. And that is why I was a lower level person — and that is the typical mentality of a lower level person. Then I got my head out of my rear and started trying to excel in life and quickly stopped being on that lower level. Sure, the transition took a few years, but in the span of an entire incarnation it was a relatively short period.

But, what if people who did working class work did it with a higher level of consciousness. What if every cable repair man really cared about how well your wires had been installed. What if every plumber came running every time your faucet was leaking. What if every plumber lost a little weight so their pants would stop falling down? What if every programmer would get everything done one day earlier than it was due, and would double check their work for accuracy. What if people working at computer stores would learn to be helpful and speak in clear English? What if the croissants at the local bakery would taste better because the owner would visit France to see what real croissants taste like.

If we lived in a world where everyone did what they were supposed to, the world would be an entirely different place. It would be so different we wouldn’t call it “the world” anymore. We would call it “the spherical paradise”. Unemployment wouldn’t exist because everyone would be employable, and everyone would help others find work because they cared. People would find bigger and better ways of doing everything. Diseases wouldn’t exist because the medical profession would focus on healing us rather than exploiting us as medication addicts.

Higher level companies tend to think outside the box and create innovative solutions. The entire computer industry is blazing ahead bringing the world to a new reality. Others innovate in the food industry to bring us new foods, or old foods presented in a new way. There are many people who do regular work with a higher consciousness — or not so regular work with a higher consciousness. It is FUN to work with such people, fun to be a patron for their businesses, and it is even beneficial just to be near them, or be where they own a building based on my experience with feng-shui. Hmmm.

But, lower level people do not generally think like this otherwise they wouldn’t be lower level people. And the managers at the post office are not thinking about the convenience and benefit of the clients, but only how to manage their operation in a way that keeps them out of trouble. So, even the mid-level people are lower level in terms of their consciousness. Even the managers of large apartment complexes might be very high level people with millions of dollars in assets — but, many of them still subscribe to sloppiness, pettiness, and cheapness — making them lower level people in terms of their consciousness. So, many people base their lives on the lowest types of thinking — and that is why lower level people are lower level people.

But, there is hope. Once in a while, an executive quits their job and decides to start their own business doing something simple. They might open a bicycle shop, a bakery, or widget factory. It is fun to be around these people because they do what they do because they love what they do, and they do it with a higher level of consciousness and you can easily notice.

On a brighter note, there is a samosa restaurant in my neighborhood. Such a simple type of business. I can tell the people who work there are religious types who have a spiritual consciousness. Their spiritual vibe is very distinct and hard to not recognize. I told them that I thought they did a blessing on their food and that I could taste the effects of the blessing. They said that they did not, but that they cooked their food with love. In any case, I could taste the love. Their samosas really tasted so much different from any others I have ever before.

I will end this blog entry with a quote

Delicious ice cream comes from happy cows!

Is it time to optimize your blog format for mobile phones?

Categories: Social Media | Tagged | Leave a comment

Every time I look at my blog stats, the percentage of mobile users keeps going up. I like to read blogs on my i-phone, but I like to hold it vertically. I never dreamed that other people like to hold it horizontally. This is the obvious piece of knowledge I got from talking to a friend who said that my blogs were easy to read on mobile, but they could be even easier with a particular plugin.

The Upgrade
So, I am going to pay about a $1000 to put my blog on the latest platform, get the latest plugins, etc. I am not a technical person, so I don’t know the name of the wordpress technology that I am purchasing. But, it pays to stay up to date, particularly on security features.

My newest travel blog has a problem with spam comments. We get about 10 per day, and the application installed doesn’t seem to filter them out! Time to get a plugin! It’s high time.

Mobile First!
The thing you need to remember is, “Mobile First.” People’s mobile phones, wallet, and car keys are within six feet of them almost 100% of the time. I don’t know how much of a gain in traffic I’ll get by optimizing my format for mobile use, but we’ll find out. I have no idea what it will even look like. I’ll find out on Monday when I am shown screenshots of a blog that already has the plugin in question. The bottom line is that people use mobile technology a lot, and it is growing. Make sure your sites and blogs are easy to use on an i-phone, not to mention tablets, i-pads, etc.

A tale of a Rabbi and a Psychic who both gave business advice

Categories: Humor | Tagged , | Leave a comment

One businessman went to a very famous Rabbi.
He asked how he could be come a big potato. He had a small business, and wanted it to grow into a larger business, so he could go from being a small potato, to being a big potato.

The rabbi pulled gently on his long talmudic beard. He said, Hmmm a few times. He gazed at the ceiling, then his eyes shifted to the left of the room. He crinkled his face as he pondered. After about five minutes of deep reflection, he responded.

“If you want to become a bigger potato, put more dirt around you.”

Then, our businessman thanked the rabbi profusely for these wise thoughts.

The businessman liked the Rabbi’s advice, but wanted a SECOND OPINION. In business, you can never be too safe, when getting advice. So, the businessman went to his psychic.
The businessman asked the same question about how to become a big potato. The psychic gave the man very different advice. Equally thoughtful, but very much more specific.

The psychic said that he needs to worry about the competition in the next town over — otherwise he will get fried and become a potato chip!

The businessman was very impressed, but both of his advisors, and now went to a sales consultant for yet another opinion. He told the consultant that he had little clients, but wanted bigger clients. The sales consultant told him that little clients can become big clients if you FERTILIZE them. If you help your little clients get rich by giving them great service, they will refer all of their friends to you, and be loyal to you for life! What could be better than that! They will love you! And if they don’t become rich, they will love you for life because of all of the great service you gave them over the years.

New Delhi City Profile

Categories: City Profiles | Tagged | Leave a comment

New Delhi City Profile
New Delhi is the largest city in India as well as the political hub. The IT business is not so fast in Delhi, but Legal Process Outsourcing and Call Centers thrive there. Culturally, Delhi is quite a mix with a large population of Hindus, Sikhs, Muslims, and even a few folks from the Asiatic parts of India such as Manipur (which is near Burma).

Attractions
Red Fort is a huge attraction and you can spend a few hours perusing through this historical castle. Humayun’s tomb is another famous place to visit in Delhi too. This is the tomb of the Moghul emporer Humayun and was completed in 1571. The architecture of this building resembles other moghai sites including the Taj Mahal and Red Fort. Qutab Minar is another famous site and is a minaret that is very high — in fact, the worlds tallest brick minaret. India Gate, another famous landmark looks a bit like L’arc du Triumph in Paris, and is another popular place to visit.

Weather
Delhi gets very hot in the spring and summer, and can get nippy in the winter. Plan appropriately when traveling to this area. Rain can be excessive during the monsoon season which is in the summer and lasts for a few months. Please note that Indian nationals incorrectly use the term, “Summer”, to refer to what scientists refer to as “Spring” in the Northern hemisphere. Getting the locals to use scientifically correct language is not within the realm of possibility in India, at least during this generation. Summer officially starts on June 21st and ends on September 21st in the Northern hemisphere while Indians will try to convince you that summer starts in late march and is followed by the monsoon season which comes in early June in Delhi. Please keep in Mind, that the monsoon season starts much earlier in Kerela and Goa if you are planning on traveling to the South.

Lifestyle
Connaught place is the place to go in Delhi. It might be closed on Sundays (I don’t have access to that information, but heard through the grapevine). They have a wide variety of cuisines from around the world, and it is the place to go when in town. Five star hotels such as La Meridian are also fantastic places to go eat with a friend, as they offer the best sense of class of anywhere that you could go.

Transportation
Since Delhi is the capital of India, flights are easily available to Nepal, Bhutan, Singapore, Arabia, Europe, and many other places. This is the easiest city in India to get a wide variety of international flights. Rick shaws and cabs are also a popular choice for local transportation. However, it is not recommeneded that foreigners travel between the hours of 8pm and 6am as there are many shady characters in the cab business who might take you off course to some hoodlums who want to rob you. Delhi is the most dangerous place in India for foreigners and women, so its better to travel under the protection of a saavy local — preferably of the male gender. Also keep in mind that if there are riots, you could be stranded in this city, and riots happen on schedule every several years.

How to gauge someone’s learning speed at work!

Categories: Analytics, Hiring & Firing | Tagged , , , | Leave a comment

Although I have hired several dozen people in my lifetime for various tasks, I lack a clear method to quickly determine someone’s learning speed. I developed methods to test work competency. However, when I hire people to do tasks they have never done before, they will all fail the first time around. If you hire people to do what they already know how to do, then test their communication and their work, and don’t forget about meeting deadlines! But, if you hire people to do customized tasks like I often do, then the most important factor is how fast they learn.

Imagine that one person has worked with you for a year. They know how to do most tasks that you require of them, but they don’t cooperate, they pester you, and they never completely follow directions. Imagine that you don’t want to fire them, because then you will be left with someone else who doesn’t know how to efficiently or correctly do the tasks that you require. Please keep your eyes closed — I saw you peeking. Yes, that’s better. Now, imagine (seriously, keep them closed) that a new person arrives who doesn’t know anything, but has the capacity to learn quickly. I had a miracle unfold before my very eyes (which are closed because I’m doing an imagination drill) today. My newly hired help, learned to be an expert at a phone task in a week. Ten days ago she couldn’t function at all or get a single result after two hours of work. Today, she is doing flawless work and getting time efficient thorough results too.

Rather than just hiring someone, it makes sense to try them out and give them multiple tasks and instructions plus some coaching. See how fast they learn. If they learn fast and follow directions, you might be in luck. If they don’t, then get rid of them before you hire them. Save yourself a headache. If you give four separate tasks to someone with four separate instructions, see how they do. After thirty minutes on each task, evaluate their work and give them a coaching session. See if they learn effectively from your teaching session. Let them do another hour on each task, then evaluate again. See how they do after three coaching sessions. Three is the magic number. If they do okay, and don’t run away or procrastinate getting anything done, then hire them!

Don’t try this at home
Try this at work!

You can open your eyes now. We are done with the imagination exercise.

Tweets:
(1) Test a newly hired person’s learning speed. Give them an assignment + 3 short coaching sessions.
(2) Assign, coach, review, evaluate. See how fast your new employees learn new tasks!

You might also like:

Each rep gives a different answer!
http://bpo.123outsource.net/2013/04/21/each-rep-gives-a-different-answer/

Hiring people who can really think!
http://bpo.123outsource.net/2013/03/01/hiring-people-who-can-really-think/

Americans who LIKE Indians complain about call centers

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Americans who LIKE Indians are also complaining about call centers

It is common at Noida Call Centers for managers to encourage their workers to become less Indian — to erase their Indianness and become a fake American or Britisher. The point is that Americans and English live in very cosmopolitan societies where people of all backgrounds are accepted to a greater or lesser degree. Sure, it is good to blend in, but the bigger issue is how you interact.

My Tamil-American Friend

I have a friend who as born in Tamil Nadu.  He loves India and visits regularly, but he has lived in the United States since early childhood.  He thinks that Indian culture is the best in the world and married an Indian lady born in the West as well. Every day I talk to him he tells me something new about how great Indians are, and how great Hinduism is.  But, when an Indian call center calls him, he gets annoyed right away.  So, even Indians in America get upset at Indian call center workers. He takes offense that they always have a fake American sounding name, and that they pretend to be in America.  The words that come out of his mouth are, “Let’s be honest, what’s your real name Rocky? Is it Rakesh?, and where are you really located, you are not in Memphis — that is for sure”.  Misrepresenting your location, having a fake name, and trying to push a product you don’t understand well is not flattering to my friend.  Once again, honesty and good interaction skills are what sells.

My American Friend who Loves Indians

I have an American friend from a meditation group that I used to belong to.  He loves Indians.  Half of the people he knows are from India.  He loves Indian food, culture, languages, and everything else you can think of that is Indian.  He too gets annoyed that these call centers bother him and the workers have fake names and refuse to disclose their real locations. So, is the problem that people don’t like Indians?  Americans like Indians, they just don’t usually like Indian call center workers for a long list of reasons.

American Stereotypes about Indians

Americans think that Iranians are terrorists, they are terrified of Pakistanis, and think that Arabs want to kill us all.  These are all cultures that Americans can not tell apart from Indians.  Dark skinned people, who wear strange clothing, have bizarre beliefs, and worship a scary god that is different from our god.  You can explain to Americans that Allah is the same god that Jesus prayed to, but this fact will simply not register.  But, the American stereotype of Indians is that they are GENTLE and INTELLIGENT — non-threatening.  This group of exotic brown-skinned people is NOT out to get us — we can trust them — and they are amazing with computers too!  But, this positive stereotype of Hindustanis — the new model-minority in America changes when we meet pushy call center workers who talk without listening, have fake names, fake locations, and fail to understand any of the prospective buyer’s concerns.

An example of an Indian who got ahead.

I know an Indian who got ahead — far ahead.  He did multi-million dollar deals for decades and was one of the most sophisticated people in his industry.  According to the philosophy of the North Indian Call Centers, he would have to be fair skinned, and have one of those “NEUTRAL” sounding accents, and throw his Indianness in the garbage to get ahead.  The truth is that the Indians who try to de-Indianize themselves are making about 100 rupees per hour.  This particular Indian who got ahead makes several crores (millions) on a bad year.  He is very Indian, and at the same time very worldly — speaking five different languages flawlessly.  He has a very typical South Indian accent, and he looks like a typical South Indian.  He uses his real name, he never plays games about where he is located — which is never a constant.  Breakfast in Singapore, lunch in Qatar, and dinner at Nariman point would be a typical day for him in his business.  If this gentleman was the only person who you knew who was getting ahead, you might think that call center workers need to be MORE Indian and use their real name!

You might also like:

Do cultural differences make outsourcing harder or easier?

Training for outsourcing jobs part 2

Evaluating the work of outsourcing companies

What is the best social media network to test your content?

Categories: Social Media | Tagged , , , , , | Leave a comment

Doing well at social media marketing is all about having great content. Popular content draws in the crowds and increases your interaction rate. Having lots of followers doesn’t benefit you on social media unless they interact, click, share, etc.

The problem is: what does well on one social network doesn’t always do well on other ones. Some social networks are more text oriented such as Twitter while some are more balanced between text and graphics like Google+. Others are much more photo oriented such as Stumbleupon and Pinterest. Putting aside the differences in networks, if you want to do well, you need to publish content that you know ahead of time will be popular. So, what is the trick?

Google+ is a growing network. They don’t have as many “active” members as Facebook or Twitter. My definition of “active” includes people who post several times a month, although Google+ has a high volume of members who visit their account at least once a month which is another metric of “active” that I don’t find useful. Google+ has less overall content on most topics that I am interested in. So, if you post on Google+, you might be a lot better off finding content that you obtained on a different network.

Finding Content
You can find great content anywhere. You can use Guy Kawasaki’s tips and use alltop, or some of the other content networks. I did not personally have good luck with these because their articles were not focused enough for my industry. You can Google article topic keywords. You can look on Twitter. Or you can make a long list of your favorite blogs and post their content and see what happens.

Testing Content
Being good at finding winning content is a very important part of the social media game. And yes, it is a game. Testing your content is the next stage of the game. How and where do you test your content? I recommend making a weekly list of one hundred or so articles that are very relevant or somewhat relevant to your industry or the interests of your followers. The only type of non-relevant content that does well with my networks includes travel articles with stunning pictures as almost everyone likes that. Make your list and then post these articles one by one.

Testing on Google+
I feel that Google+ is a great place to post really good content with stunning vertical photos. Photos that are horizontal, or that are not stunning tend to not add so much to the appeal of the post and don’t get that many more clicks than just publishing a really good article. Additionally, Google+ decides how many people to show your posts to. If you publish too many at once, they will not be seen by that many. You need to spread posts out on Google+, perhaps at least one hour apart for best results, even if you publish your posts on huge communities.

Testing on Twitter
I feel that Twitter is the best place to publish posts. If you publish more than two posts at the same time, you will lose followers quickly as they will be annoyed that you are monopolizing their feed. On the other hand, I had very good luck spreading test posts out every 3-10 minutes on Twitter. I got excellent feedback and did not lose hardly any members. It is not recommended to post more than 25 posts a day on Twitter or else Twitter will slow down how many profiles get introduced to your profile. However, if you did 33 posts a day for 3 days, or 20 posts a day for 5 days, you can test your 100 posts.

Analysis for Test Posts
After you post your posts, you can see which ones got favorited, shared, commented upon, etc. Keep a chart on paper or excel as to which posts got the most retweets, favorites, and comments. Guy Kawasaki puts the greatest value on retweets, while I feel that intelligent comments are more valuable as you can have a great dialogue and develop a much more close following with someone who interacts well. After you tally up the results for your 100 test tweets, pick your top five or ten and put them on Google+, Facebook, and your other networks. Please note that if you had content that performed in the top 20%, but is not on your top 5 list, but has a stunning photo, it will do better on Google+ because of the visual appeal, so you might add that to your Google+ publishing list.

Summary
By publishing only top, tried and true content, you will have a much more popular social media account. Additionally, you will save yourself the time of publishing junk on all of your networks. Yes, it takes time to test out content on Twitter, but once it is tested, you can use it on all your networks and you an use it more than once. Moreover, you can write your own blog articles based on topics that did well (that others wrote) that you published and learned were top performers on your particular network(s). Good luck!

Ignoring the warning signs

Categories: Management | Tagged , , | Leave a comment

As I get older, I realize that in business, and my personal life, the same things keep happening over and over. I ignore warning signs, because I don’t want to end a relationship with a person, business, or spiritual group. But, as I get older, although this type of mistake keeps happening, it happens less and less, since I’m getting wiser and developing more will power.

Business is not rocket science. There is an element of skill, industry knowledge, analysis, and management suave. But, a lot of business is really just common sense. I’m reminded that as a child, I knew an elderly Palestinian man who told me that business is about having common sense and guts! He wouldn’t trust someone with a PhD to pour him a cup of coffee, he said! I know many intellectuals who can’t function in the real world. That old guy was right! A lot of your strength in business comes from paying attention, seeing the signs, and having the discipline to make the right decision.

If you see someone who lacks discipline, doesn’t get back to you, has an attitude problem, or is doing something wrong, there is a problem. Replacing people takes time and comes at a cost. That is where the apathy about replacing them happens. As I get older, I realize that the cost of NOT replacing a bad person is a cost that keeps being incurred day after day.

Keep a raised eye-brow whenever you see any bad sign in anyone. The minute you see that bad sign, start comparing them not to one other competitor, but to hundreds. In this world, you need all the choices you can get, because all of them are defective in one way or the other, so optimize your choice as well as you can.

How to optimize your Stumbleupon PPC and Organic campaign

Categories: SEO, Social Media | Tagged , , | Leave a comment

How to optimize your Stumbleupon PPC and Organic campaign

Stumbleupon is tricky. You have to do lots of stumbling to have the right to add pages to the organic search which respresents 95% of what is shown on their network. So, stumble away, and add lots of content. That is what I do. I add my best content, and some of it gets clicked on. It seems that entries with really good pictures do best. Remember, on Stumbleupon people are browsing hundreds of pages, and you will only get 5 seconds of attention unless you grab someone’s interest with good graphics. If people like your content, it will get shown more. Good luck.

Be cautious setting up your account — quirks & bugs
The Stumbleupon Pay-per-click program is tricky. Be careful how many views you authorize per day. My bank account was given a ride around the block a few times. I agreed to 100 clicks, but was billed $100 and given 600 clicks. I’m not sure what went wrong. At least I finally got some fast traffic for my blog. In any case, start by bidding on 1 click per day at a low level. Start with 1 click per day, and then adjust up later. Then use the manage function to adjust your daily budget for each campaign.

40 clicks per blog entry
I would get about 40 clicks per campaign and then use your Google analytics to see how long the average person spent reading. Many Stumblers have ADD and spend only 10 seconds on your site which is not worth paying for. But, if you attract some serious readers who spend some time and perhaps visit other pages of your site or blog, then you are in business.

See which blog gets folks who spend more than a minute on your site
I would try lots of different blog entries in your paid Stumbling campaign. Try them each for 40 clicks and keep the ones that perform well with high number of pages visited, and the highest amount of seconds or minutes on your site. Most of your campaigns will probably need to be discontinued — optimization is that way if you do it right! Identify the winners, and work with them.

Optimization is 20% strategy and the rest is trial, error, watching, and noticing. Interpreting the results can be daunting.

Good luck!

You might also like:

Active vs. Dormant Followers on Twitter
http://bpo.123outsource.net/2013/09/27/active-vs-dormant-followers-on-twitter/

The Google Algorithm has some serious issues
http://bpo.123outsource.net/2013/08/04/the-google-algorithm-has-some-serous-issues/

Running out of office space? Create a virtual office by outsourcing?

Categories: Management | Tagged , , , , , | Leave a comment

If only we lived in a perfect world, you could just add another cubical to your cramped office space. It could extend out the window and make a little protruding chunk hanging over the sidewalk. But, in real life you can’t do that unless you own an R.V. with a living room that extends outward (actually very affordable.)

Moving your office to another location so that you can accommodate that 9th worker could cost thousands and might be a decision you need to reverse later on. Squeezing that 9th guy in might be very uncomfortable as well. It might be better to create a virtual office by outsourcing. You can get virtual help in countries all around the world these days. There are also freelancers right here in the USA who can work from home. That way you get labor when you need it, but don’t have to commit to office space.

Shared offices are another alternative. You might have your main office in one location, but a few blocks away rent a room or two in a shared office. That way, you know where your people are, and don’t have to commit to a two year commercial lease!

Virtual assistants are a popular type of person to outsource to. Most call centers can give you someone to do phone work for you. Many will let you lease an employee for as little as eight hours a week! Imagine if you only need half an employee, rather than sawing them in half, just hire a virtual assistant in Makati City, and you have it made!

123outsource.net and our users

Categories: About Us | Tagged , | Leave a comment

123outsource.net and our users
 
I started 123outsource.net outsourcing directory in 2007.  I was going regularly to India for spiritual reasons and wanted to work with some local programmers. I found the winning team in Pune — fast and fun to work with.   We didn’t begin to really populate 123outsource.net outsourcing directory with sites until 2009.  In early 2010 we started calling out listings to get to know them a bit.  We put outsourcing companies all over the world.  There were web designers in Argentina, Chile, Costa Rica, India, and all over the world. We had SEO consultants in India, there were BPO companies, Call Centers, Accountants, and many other types of companies too. I thought this directory would be focused on India, but we have clients throughout the world.
 
Learning from experience
As I started marketing our outsourcing directory site using google adwords, I learned that we were getting many clicks from India and the Philippines.  Other counties didn’t give us hardly any traffic.  But, the inquiries were coming almost exclusively from India, and only a small percentage from the Philippines.  Although there are so many great call centers in Cebu, Manila, Davao, and other cities, we were not hearing from them.  It became clear that this was going to be more of an India directory rather than a world directory like we previously thought.
 
Pakistan comes into the picture
As my testing out of different areas evolved, I decided that Pakistan was a serious country in outsourcing too, and that I should add them to the pay-per-click system.  We got good inquiries and signups in Pakistan and Bangladesh too. I guess that those countries think like Indians — outsource, outsource, outsource!!!  But, later I found that Pakistani and Bangladeshi companies had a low sign up ratio compared to their countries’ populations, and was not worth the advertising budget.  We like to have at least one sign up per 300 clicks from a particular country for it to be worth while.
 
Browsers were not exactly in the proportions I expected. 
What I started off thinking, was that America, Canada, and the UK would be the main browsers looking for services.  This turned out to be true.  I thought we might get a little extra traffic from Singapore and United Arab Emirates since those countries have a huge Indian expatriot population.  What happened surprised me.  I knew that Singapore would be a major browser on our directory.  But, I never guessed that they would be the #1 browser country in the world.  India still gets more clicks, but India functions as a service provider and not a browser looking for services.
 
Singapore tops the list
Since Singapore is our #1 browser, I’m putting much more attention on our campaigns targeting Singaporeans. None of their neighbors such as Thailand, Malaysia, or Indonesia gave us any significant attention on the web.
 
Canada
Canada was disproportional in terms of population and clicks.  Canada is giving us almost as much traffic as the United States, but Canada has only 10% of the population of the whole U.S.  California has more people than all of Canada put together (including mooses).  We will be investigating putting more specialized effort into attracting Canadians to our site.
 
UAE
The “Maratis”, not to be confused with Marathis are some good browsers as well.  People from the Emirates are called Maratis.  To me that sounds like what people form Maharashtria are called too.  They are homonyms.  I guess if you moved from Mumbai to Dubai, you would be a Marati Marathi or vice versa.  There are only 5,000,000 people in UAE, but we are getting disproportional click traffic from there.  Since they are a business hub, I expected a good search volume originating from their territory.  But, they are averaging 30% of the total clicks from the United States.
 
Conclusion
It looks like America is not outsourcing as much as we think.  It looks like Americans will not have to worry as much as they think they will have to about losing their job to Ajit in Hyderabad or Manish in Noida.  Its the Canadians and British who have a much higher rate of outsourcing based on my site’s statistics.  I read that UK will be outsourcing more and more as time goes on.  Programming and Data Entry are the first chores to be outsourced.  I think that as a courtesy, India should offer a special type of visa to people who’s jobs were outsourced.  They should be allowed to go to Navi-Mumbai and get their job back! Please visit our outsourcing directory today!

You might also like:

LPO India in the news

Cebu call centers in the news

Outsourcing in the news

Why can’t you just press a button and become rich?

Categories: Success | Tagged , , | Leave a comment

Who says you can’t?
Wouldn’t it be a whole lot easier if they could just put a label on that one magic button?

I struggle daily to figure out how to run my business more efficiently, and I am always coming up with new ways to refine my techniques. But, I remember one day back in March of 2003. For some reason, my website just took off after three years of it being very slow. I can’t figure out why it all happened so fast. Business is like that. I wrote another blog article long time ago about the Chinese bamboo tree analogy. You water it daily for several years and nothing happens, and then all of a sudden it grows ten feet in one day.

The thing you need to remember about business, is that most of your day will consist of busy-work. As you grow, the next step in business is to find more refined, efficient, and effective ways of doing that busy work. Next, you find others who will do it for you and you manage them. But, in your course of daily activities, there will be some small changes that you make to the way you do things — or perhaps a few major changes. You will make a change, just like all the other changes you made, but that change will be the magic button that makes you rich.

You will press a lot of other buttons, but those ones are not the magic one(s). The problem is that the magic button isn’t properly labeled. But, there is good news. There are smaller magic buttons that can do less powerful magic in your business. I just discovered a new technique for using Google+ that gets me double the followers with the same amount of effort. That is a sort of small magic button. It took me three months to figure it out, but then — voila! I discovered another magic button for managing one of my directories. I was removing low quality listings, but found that I didn’t have enough listings. I was removing them, and then calling the service provider, and adding them back on. Now, I lowered my standards for what listings I would keep and eliminated a lot of the “duplicated” work. I just made my life a little simpler.

See if there are some smaller magic buttons in your life in addition to looking for the big one. Meditate on finding what that big button might be. If you don’t look for it you won’t find it because it is hidden amongst thousands of other buttons.