Tag Archives: Accounting Outsourcing

Getting work for your company on 123outsource.net

Categories: Marketing | Tagged , , , , | Leave a comment

There are lots of businesses in the U.S. and elsewhere that would like to outsource to India or the Philippines and hire your company. But first, they want to be able to talk with you. Whether you seek work in data entry or accounting outsourcing, run a call center in India, or do web design, getting work with a U.S. company all begins with how you answer the phone. Business people need to feel you are professional and can communicate well in English on the phone–well enough so that they feel confident giving you their business records and other data. Since we would like to help your company, let’s talk about how to make a good impression.

People calling your company from the U.S. will be disappointed if you just answer “Hello” and do not mention a business name. For example, of the many professional accounting outsourcing companies listed on 123outsource that we called recently, only about 3% answered with a business name or had any kind of phone answering system or protocol. Yes: we do call your company to see how you handle yourself on the phone. U.S. businesses that might outsource to India expect a bright, pleasant, professional man’s or woman’s voice on the phone at the outset, ensuring them that this could be the start of a friendly and stress-free business relationship. They are also expecting someone to answer the phone using a company name. If we have to repeat your business name several times before you acknowledge the name and say, “Yes, this is XYZ Company,” it does not create a good first impression. It sounds funny, but in some cases, the person we talked to on the phone did not seem to know that the number was listed as a business; it’s as if they had forgotten who they were! Even if you are doing accounting outsourcing and you have the very best accountants, you need to be able to speak to us. How you answer the phone is important.

U.S. clients want to hire confident professionals, whether this means a call center in India or another group of workers. When a business plans to outsource to India, the managers are very interested in the quality of your work, what software you use, how long you have been in business, and any stories about the first project you took on and how your company has continued to improve. If your expertise is data entry, accounting outsourcing, or managing a successful call center in India, being able to tell us a bit about your company and your attitude toward your work–being able to talk on the phone and tell a brief story about your company–will show that you are personable and that you are able to engage in a long-term business relationship.

We at 123outsource.net have traveled and lived in other countries, and we understand that life is different in India or the Philippines. In many ways it is more relaxed, and that is a benefit to those of us who want to outsource to India, or hire a call center in India or a company to do data entry. We know and appreciate your culture and your views about life and work, and we would like to be able to have a brief conversation with you about your company and your experience so that we may recommend you to companies seeking to hire you.

How you answer the phone will distinguish you from other companies that are just starting out. There is a lot of work in the U.S. for companies who do data entry, have a call center in India, or do accounting outsourcing in India, but U.S. business owners who speak English would like to be able to have a 3-minute conversation with someone who speaks English and is confident, enthusiastic, and articulate about your company’s work. We would like to encourage U.S. businesses to outsource to India, but we need to be sure you have the skills companies need. People in the U.S. want to have a conversation with you. They will not make a decision to hire you simply on the basis of your website.

Email and Skype are very helpful, but businesses are interested in how you answer the phone and how you sound on the phone. If you understand us and can talk with us for a few minutes about your background and specific accomplishments, and can tell us something inspiring or educational, we will have a better idea of who you are and how you relate to people. If a U.S. business can have a brief intelligent conversation with you, that company will feel good about moving to the next step in any business relationship.

Here are a few questions for you. We would love to hear from you (really!) :

1) Can you commit to answering the phone with your business name?

2) Please provide us with business hours: when can people call your company and have a live person answer the phone in a professional manner?

3) Is there someone at your company who speaks English and is able to have a conversation about your company’s achievements? Who?

4) Is there an interesting story about how your company was started, or about the owner’s background? Let us know and we can call you. (:

Attracting clientele via 123outsource.net – the 1st step

Categories: Of Interest, Semi-Popular | Tagged , , , , , | Leave a comment

There are lots of businesses in the U.S. and elsewhere that would like to outsource to India or the Philippines and hire your company. But first, they want to be able to talk with you. Whether you seek work in data entry or accounting outsourcing, run a call center in India, or do web design, getting work with a U.S. company all begins with how you answer the phone. Business people need to feel you are professional and can communicate well in English on the phone–well enough so that they feel confident giving you their business records and other data. Since we would like to help your company, let’s talk about how to make a good impression.

People calling your company from the U.S. will be disappointed if you just answer “Hello” and do not mention a business name. For example, of the many professional accounting outsourcing companies listed on 123outsource that we called recently, only about 3% answered with a business name or had any kind of phone answering system or protocol. Yes: we do call your company to see how you handle yourself on the phone. U.S. businesses that might outsource to India expect a bright, pleasant, professional man’s or woman’s voice on the phone at the outset, ensuring them that this could be the start of a friendly and stress-free business relationship. They are also expecting someone to answer the phone using a company name. If we have to repeat your business name several times before you acknowledge the name and say, “Yes, this is XYZ Company,” it does not create a good first impression. It sounds funny, but in some cases, the person we talked to on the phone did not seem to know that the number was listed as a business; it’s as if they had forgotten who they were! Even if you are doing accounting outsourcing and you have the very best accountants, you need to be able to speak to us. How you answer the phone is important.

U.S. clients want to hire confident professionals, whether this means a call center in India or another group of workers. When a business plans to outsource to India, the managers are very interested in the quality of your work, what software you use, how long you have been in business, and any stories about the first project you took on and how your company has continued to improve. If your expertise is data entry, accounting outsourcing, or managing a successful call center in India, being able to tell us a bit about your company and your attitude toward your work–being able to talk on the phone and tell a brief story about your company–will show that you are personable and that you are able to engage in a long-term business relationship.

We at 123outsource.net have traveled and lived in other countries, and we understand that life is different in India or the Philippines. In many ways it is more relaxed, and that is a benefit to those of us who want to outsource to India, or hire a call center in India or a company to do data entry. We know and appreciate your culture and your views about life and work, and we would like to be able to have a brief conversation with you about your company and your experience so that we may recommend you to companies seeking to hire you.

How you answer the phone will distinguish you from other companies that are just starting out. There is a lot of work in the U.S. for companies who do data entry, have a call center in India, or do accounting outsourcing in India, but U.S. business owners who speak English would like to be able to have a 3-minute conversation with someone who speaks English and is confident, enthusiastic, and articulate about your company’s work. We would like to encourage U.S. businesses to outsource to India, but we need to be sure you have the skills companies need. People in the U.S. want to have a conversation with you. They will not make a decision to hire you simply on the basis of your website.

Email and Skype are very helpful, but businesses are interested in how you answer the phone and how you sound on the phone. If you understand us and can talk with us for a few minutes about your background and specific accomplishments, and can tell us something inspiring or educational, we will have a better idea of who you are and how you relate to people. If a U.S. business can have a brief intelligent conversation with you, that company will feel good about moving to the next step in any business relationship.

Here are a few questions for you. We would love to hear from you (really!) :

1) Can you commit to answering the phone with your business name?
2) Please provide us with business hours: when can people call your company and have a live person answer the phone in a professional manner?
3) Is there someone at your company who speaks English and is able to have a conversation about your company’s achievements? Who?
4) Is there an interesting story about how your company was started, or about the owner’s background? Let us know and we can call you. (:

Tweets:
(1) Your personal knowledge about your company will always trump info you posted on your website!
(2) People will not hire you purely on how good your website is. Learn to orally introduce your company.
(3) Is there an interesting story about how your company was started, or about the owner’s background? Let us know and we can call you.

You might also like:

Understanding crowdsourcing segments
http://bpo.123outsource.net/2013/08/07/understanding-crowdsourcing-segments-for-twitter/

How to attract more software business
http://bpo.123outsource.net/2010/12/10/how-to-attract-more-software-business/

Marketing your outsourcing company
http://bpo.123outsource.net/2010/11/24/marketing-your-outsourcing-company/

Accounting India in the News

Categories: Accounting, India | Tagged , , , , , , | Leave a comment

Accounting India Outsourcing News

OPI
prnewswire.com’s December 8th outsourcing article states that Outsource Partners International has partnered with financial software provider Blackline Systems to bring accounting and finance software to OPI’s global client base, many of whom are interested in outsourcing accounting. India has a very fast growing accounting outsourcing industry which could be very heavily effected by software developments in any part of the world.

Outsource Partners International has 3700 specialists working in its offices which span five countries including the U.S., India, U.K., Bulgaria, and Malaysia. This company focuses on drawing upon best in class practices, continuous improvement (called Kai-Zen at Toyota), and using outsourced accounting talent and enabling technology to make the clients’ experience optimal with finance and transform operations.

Eversheds
According to thelawyer.com, Eversheds has begin offering a support services outsourcing deal, sending procurement work to Accenture. Most of the HR, administration, accounting and BPO work will be outsourced to India.

Quickbooks
Outsourcing Quickbooks services saves companies a lot of money. Bookkeeping can be done by a specialist company domestically or overseas. They might provide more reliable, efficient, and cost effective services.

You might also like:

How to find an outsourcing job

How to write a resume for an outsourcing job

Hotels in India, what they do right and wrong

Accounting Outsourcing

Categories: Accounting | Tagged , , , , , | Leave a comment

Accounting Outsourcing 
 
In 2008, the global accounting outsource market was expected to grow 9.6% to surpasss 47.6 billion according to the IDC.  The accounting outsource profession is said to include transaction management, finance, general accounting, treasury and risk management, and tax management.    Spending on tax management is one of the accounting specialties that is expected to grow the fastest whilc accounts payable is the most widely outsourced finance / accounting function according to the IDC.
 
The finance and accounting BPO segment is one of the largest and fastest growing according to Anna Danilenco, program manager.  From a regional point of view, the U.S.A will remain the largest finance / accounting business process outsourcing market.   Cost cutting was one of the primary factors involved in what made companies want to outsource, while enhancing productivity was another main factor.
 
Payroll is the most commonly outsource finance / accounting work., while budgeting and forecasting are the least likely to be outsourced.  It looks like more manual work is more likely to be outsourced, while more critical work is more likely to be done back home.
 
Most companies engaged in outsourcing have no metrics to measure the success of their outsourcing efficiency, however, companies generally report a savings in costs.  Many companies worried, that outsourcing would cause a greater risk that critical information would fall into the hands of competitors.  Putting risk aside, companies involved in outsourcing reported an increase in business activity.  Another fact to note is that the Asia Pacific region, in particular China is growing in the FA accounting industry. China is growing rapidly in Finance and Accounting outsourcing, and we’ll see how they do in the long run.

Finance & Accounting Outsourcing

Categories: Accounting | Tagged , , , | 1 Comment

Finance & Accounting Outsourcing
Finance & Accounting Outsourcing (F&A outsourcing) represents a huge percentage of the global outsourcing revenue.  The US dominates Finance & Accounting outsourcing revenue, but the UK and Australia also do a lot of F&A outsourcing.  123outsource.net has many companies in India that specialize in various types of accounting and finance.  There are companies that specialize in UK  accounting that can computer your VAT tax, and other types of taxes as well. These companies can put together financial statements, spreadsheets, calculate sales taxes, income taxes and much more.  With the high cost of services in America, UK and Australia, outsourcing to India has become a popular way to save on expenses.  Many companies in India do a great job on various types of services, and in addition, offer fast turnaround which in many industries is virtually impossible in America.

Finance & Accounting is one of the fastest growing outsourcing industries, along with Legal Process Outsourcing and Pharmaceutical Research. Future growth of Indian companies in this industry rest in their communication and marketing strengths.  If they can successfully woo Western clients, and offer smooth interaction, and reliable work, companies in India will win over many Accounting and Finance contracts. Although there is a lot of global competition for any type of outsourcing work, India has their history of being colonized by the British in their favor.  The educated classes generally have a good command of English in India, not to mention a long standing cultural relationship with the UK and America!
I am wondering if all of the outsourcing to India will cause a general widespread reduction in hourly fees for Accounting and Finance services.  This happened in the IT industry about a decade or two ago due to mass outsourcing.  We will wait and see.  Let’s hope that India will save a few industries for the rest of us, otherwise we will all have to move to Bangalore!

Tweets:
(1) Accounting is the one task you can outsource to India and consistently get really smart people
(2) Finance & Accounting Outsourcing: who does it and what can you expect?

You might also like:

Accounting India in the News
http://bpo.123outsource.net/2011/04/07/accounting-india-in-the-news/

I love giving outsourcers a cash tip
http://bpo.123outsource.net/2013/10/13/i-love-giving-outsourcers-a-cash-tip/