Tag Archives: Inbound Call Center

List of Call Centers in India

September 18, 2016 by 123outsource
Categories: Call Center | Tagged , , , , , | Leave a comment

Are you looking for a list of call centers in India?

123outsource.net offers the most streamlined shopping experience for Indian call centers and other outsourcing operations. We cater to 28 outsourcing specialties ranging from Accounting, inbound call center, technical support, lead generation, data entry, medical transcriptions, web design, software development and more.

123outsource.net goes through all of the listings on the site regularly to remove companies whose phones have been disconnected. We also demote companies on the list who have poor communication skills or who ignore emails to save our browsers grief in the long run. At the top of the search results for call centers in India and other searches you’ll find the best companies out there.

There are many types of Indian call centers
We have companies that specialize in appointment setting, chat support, email support, inbound, order taking, collections, telemarketing, lead generation, technical support and much more. Additionally, you can also query our general worldwide call center search to find the best call centers in the world — many of which are in India, The Philippines, and Central America.

What are prices like at Indian call centers?
On our list of call centers in India, prices range from about US$4 per hour to about $12 depending on the skill level. High level technical support for sophisticated IT products might run you higher than that. But, simple repetetive call scripts for basic data verification jobs are often around $4-6 per hour. Prices in the Philippines are more from $6-10 per hour while in the Caribbean it is more around $9 to $12. Prices in Canada tend to be $30 and up per hour, so you are getting a bargain for call center work overseas.

What specialties should you look for in an India call center?
India is the place to look for lead generation and tech support. Indian call centers tend to not do as well at customer service as Indians are a bit more technical and aggressive than the Filipinos who excel at gentle and kind customer service. For Inbound consider Costa Rica or Manila, but for outbound sales think about Mumbai!

Find Call Centers in India: Search Results
http://www.123outsource.net/1call_centers_india.php

How to start a call center or BPO
http://bpo.123outsource.net/2016/05/16/how-to-start-a-call-center-or-bpo-company-advice-analyzed/

Inbound Call Center

July 20, 2016 by 123outsource
Categories: Keyword | Tagged , , , | Leave a comment

Are you looking for an international inbound call center? We have dozens of great inbound call centers listed on 123outsource.net. The companies listed with us specialize in appointment setting, order taking, BPO, customer care, technical support, and more. Most of the companies listed in our inbound call center search results are located in the Philippines.

Our Filipino Call Centers are located mostly in Manila, Makati City, Davao, Cebu, and a few other areas as well. Find Manila Call Centers or Find Filipino Call Centers on 123outsource.net.

Inbound call center contracts for can really vary from company to company. Some will allow you a one or two month contract while others demand a year. There are a few that will allow you to book services one day at a time as well if you prepay them. We recommend interviewing the actual call center agent before hiring any company. If possible, try them out on a inbound call center project before committing to a long term call center contract.