Tag Archives: Social Media

Rising with the tide in Social Media

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Many of us are involved in social media. Some do it full time, others devote an hour or more per day, while others just do it for fun. If you use social media for your outsourcing or other type of business, there is a lot to consider.

It takes effort to grow
Social media offers the opportunity for anyone to grow their presence. A high school student could acquire a Twitter profile and accumulate a million followers in a few years with some hard work and good content. But, growth is hard. You either grow by using pay-per-click which is not always cost effective. Or you could grow by following lots of others, and unfollowing them if they don’t follow you back. The last growth method is really more for larger accounts which is growth simply by publishing really good content that people love to share! I suggest mastering all three growth methods because you never know which one will be the fastest or the most cost effective.

A fourth way to grow
One thing I noticed on social media is that even passive accounts grow. Some accounts or communities have several thousand followers. They don’t publish often, and don’t really do much of anything. The miracle is that on Google+ and Linked In, passive accounts can really grow. The key is to get your account large enough so that it will show up on search results for keywords. Then, people can join the group on their own without you doing any PPC, outreach, or even much posting. The trick is to figure out how to get big, and then ride the wave (or the tide)

Personally, I have grown my Google+ group to about 600 and my community is about 300. I think that one day my community might be 10,000 and then people will find me everywhere. By that stage the key will be doing a great job moderating the community so that we post the highest quality posts so that new people will want to follow us.

Rising with the tide is my long term social media strategy.
I want to get the majority of my followers passively just by being found. I want to get even more by posting good content which only takes minutes per day. Outreach takes more than an hour per day to do if you have multiple accounts. It is time consuming. I hope I get my accounts to the point where I get gain thousands of followers per month with almost no effort at all. Wish me luck, and consider this strategy for your own social media strategy! It could pay off if you take it seriously enough. But, in the beginning it is nothing but sweating away! So, good luck!

Getting retweeted on twitter does miracles for your blog’s SEO

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Even though, the total number of clicks to my blog was only a handful, the fact that people were clicking, reading, and enjoying, not to mention getting lots of retweeted did miracles for my blog’s optimization. Please keep in mind, that my persona twitter accounts are managed organically. We don’t do PPC, or use any special software such as unfollow software. We just follow hand-picked relevant, quality accounts and try to follow others who retweet tasteful material.

I started promoting my outsourcing blog on my travel twitter. This was an odd decision. I did this because many of the outsourcing articles were about social media optimization which is of interest to those who do social media for travel. Although the industry is different, they also do social media, they also do twitter, and they also supposedly want to optimize their results.

The secret to seeing your site or blog traffic take off using twitter is not having lots of followers, although that helps. It is more about how many new followers you have gotten recently, how many interactions there have been, how many retweets, and by whom. A lively twitter account can do miracles for your blog. Be lively yourself and follow other lively people either in your industry or related industries.

The plusses and minuses of Google+

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I have just started doing a lot on Google+. Yes, it has its pros and cons as well as its pluses and minuses. Should you use Google+? Here is what I think.

(+) If you use Google+ a lot, it will do miracles for your analytics and site traffic. Something magical happens when you hit the 1000 mark on Google+. Your site traffic will spike according to what word on the street is.

(+) Google+’s feature of having circles is so much better than Twitter. You can arrange your followers by category, interest or industry. You can also segment your favorite accounts by creating a favorite or VIP circle. It is amazing the quality of the material in my VIP circle while my industry specific circles are filled with cyber trash. Oh well… At least I can separate them. On Twitter, you would have to create a separate account where you could follow your favorite accounts. On Twitter you can favorite a post, but not an account. At least not as of today — things could change!

(+) Google+ has great communities where you can post content. This feature is very similar to Linked In’s feature where you can have discussion groups or communities. Linked In often has much larger and better groups for business topics, but they tend to be a little too oriented towards self-promoting content and job search while Google+ gets better quality interactions in many cases.

(+) Google+ is a fast way to get clicks to your blog if you use communities and post interesting and relevant content. Twitter and Facebook do not make it easy to get clicks until you have a huge following. You don’t need to have a single follower on Google+ to get a ton of clicks, and those clicks will boost your SEO rankings for your site a lot if they are “quality” clicks.

(-) Google+ doesn’t have that many accounts compared to Twitter or Facebook. I’m not sure what the growth rate is, but Google is going to be promoting Google+ less from now on as well. Maybe they should find a new way to promote it instead of slowing down? Additionally, communities on Google+ tend to be very small except for a few photography and travel groups. In general, Google+ seems to be very much more geared towards visuals than Twitter or Facebook. Google+ allows taller photographs, while Twitter has a one size fits all on your profile page until someone clicks on it.

(-) Google+ makes has a multi-step process to see what your followers posted. If it is that difficult to see what they are publishing, it will be difficult for others to see what you are publishing too!

All in all, Google+ seems like one of the better social media sites out there. There are a few areas that they need improvement and over the next few years, they might make a few renovations and become #1 in the social media industry. We’ll have to wait and see.

The Lamborghini effect in Social Media marketing

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I have been doing marketing for my entire life it seems. I remember as a kid, I marketed my lawn mowing business. I came up with sweat intensive methods for attracting clients in a heartbeat. I used to write an estimate on a flyer and leave it under their door mat if they were not home. I got hired by 10% of the people I left a flyer with. That is phenomenal. But, it is because I used a personal touch, and gave a quick and customized bid to everyone. Being fast at doing accurate estimates has its advantages.

As an adult, I have been running websites for more than a decade. It is hard to run a website, and the marketing keeps changing. Google is basically in charge, so whatever they like, you had better do!

The Lamborghini effect
It sounds like a movie. The Italian Job, The Bridge on the River Quai, The Lamborghini Effect — playing at 5pm, tickets sold at the door. Basically what I am talking about is having a marketing methodology so potent, that if you just tap the gas pedal, you will hear a huge “Voom” sound, and magic will happen. Today, I had a Lamborghini moment, if I may coin that phrase. I published a popular blog entry. But, I had also channeled some traffic to my outsourcing blog (the one you’re reading,) from my newer travel twitter which gets a lot of retweets. The result is that my traffic was more than double for a few days on my blog. Wow! All I did was tweet a few tweets and voom!

Followers are useless, you need results!
Lots of companies and individuals are in social media marketing, and claim to be good at it. You will see offers where they can get you 2000 followers overnight for a low fee, or maybe even 30,000 followers. Followers are useless. You need relevant, active, engaged followers, even if you only have a hundred. Most companies hire people who are not that experienced, and who will not get you amazing results. They will get you some new followers, maybe write a few tweets if they can even write well, and perhaps get you retweeted a few times. There is no focus on results, only on spinning the wheels. I don’t like this. I not only want results, I want to be blown out of the water. Real results are traffic to your site from clicks, and getting new customers — not new dormant followers who just sit there collecting cyber-dust.

My goal
My goal in social media is to learn how to get results so potent that I can help others to promote their social media campaigns. I want one or more twitter accounts, and blogs that get so much active traffic, that one tweet from me, and you won’t know what hit you! It amazes me that my older Twitter accounts have 4000, or 8000 followers, but only get retweeted two dozen times a month, while my newer travel twitter gets two dozen retweets per day, on a bad day. Wow! But, what if I can get my campaign to the point where I am getting hundreds of retweets per day? I think it is possible.

Blogging
As far as blogging is concerned, by blogging more and more, I learn what is popular and what is not. Writing a popular blog entry in a niche market can get you a few thousand clicks over the life of the blog entry. Some entries get a lot of clicks their first week, while others slowly get clicked on and attract search engine traffic over years. Some of my most popular blog entries were written in 2011 by the way! My goal is get better at identifying what people like, and to continue to write more popular blog entries. I want to get so good, that all of my blog entries are popular. We’ll see what happens, but it is going well so far.

Summary
Most social media companies will give you “a” Twitter account and “a” Facebook account and perhaps a blog that is “blahg.” Don’t settle for less. I like it when you get results that are so amazing that you say, “What happened?” That is the Lamborghini effect in Social Media Marketing. Once you’ve experienced it you’ll never forget it!

Choose a social network and focus on it

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Many experts have been saying that you should not just jump on the bandwagon for every new social network that comes along. There is some truth to this reasoning, but you need to understand a few things about which network you jump onto.

(1) You won’t know until you try
If you just stick to Facebook because you are doing okay with Facebook, you might be missing the boat. First of all, every time you try a new social network, you evolve along your leaning curve, and expand your thinking. If you were doing well on Facebook before, you might start doing amazingly after you try one or two other networks just because your thought process could have improved. You won’t know if your business does well on Stumbleupon if you never try it. Also, if you try it early in your social media evolution, try it again when you have a little more experience. You might do better the second time around.

(2) Some social networks are better for your general industry
After looking around on many social media sites, I have come to the conclusion that there are many social networks that are good for talking about social media marketing, travel, news, and other topics of more general interest. The problem is that when you have a more specific specialty, many networks don’t have many individuals on the network. On a brighter note, sometimes small communities tend to be warmer. I am now using Google+ where there are very few Realtors. I post articles on Real Estate groups, and my articles get a lot of traffic despite how small the groups are. So, don’t judge a network by its size. Try it out and see what the results are like! I will say that in general, Facebook has the largest collection of active users worldwide, so if you have a specialty niche, Facebook might be a way to drive a lot of traffic to your site and blog, especially if you are smart how you use the PPC program!

(3) Some networks get you traffic right away while others don’t
Through years of trying different things and trying to figure out the mystery of social media, I have learned several things. There are certain networks where you can get tons of quality clicks really easily and other networks where you can’t get clicks unless you build up your following. I recommend starting on Google+ first, and post on lots of communities. This is a fast way to get thousands of quality clicks per month coming to your blog! Twitter is the easiest social media network to manage, but I would try it last as getting big results on Twitter only happens after a year or more of paying your dues building your network.

Twitter: Organic
To use Twitter effectively as a way to boost your blog traffic, you really need 20,000 followers minimum to make a significant dent in your traffic. Twitter is a great way to get long term traffic if you are willing to invest in building your network which requires daily work.

Twitter: PPC
Twitter’s PPC can get you lots of clicks. But, the quality of the blog clicks I got was really bad, averaging several seconds, while organic clicks averaged around two minutes. Google rewards me generously for “quality clicks,” but, doesn’t care one way or the other about quickie clicks. Twitter PPC was not a way for my business to expand quickly, although the bill was high. Organic Twitter has done nice things for my optimization, but takes time.

Facebook: Organic
Facebook also takes time to build your network. Your posts may not even be seen by your followers with the current algorithm. However, if you have a loyal following (I am lucky to have this,) you can get a healthy amount of clicks to your blog. We have about 5000 followers and get about 300 clicks a month to our blog which are quality clicks (duration averaging over two minutes.)

Facebook: PPC
Facebook PPC is also a great tool, but only works well with your most popular posts. Facebook PPC makes you pay based on your exposure, not your results. So, figure out what the top most popular 2% of your blog articles are and promote them regularly on Facebook PPC. You will get lots of clicks and get new followers!

Google+
I am frustrated at how time consuming it is to get followers on Google+. It takes me at least six times as long to get a follower on Google+ than it does on Twitter. I’m not even sure what the value of a Google+ follower is in terms of click traffic. However, I will say that as someone just starting out, I am getting about 50 clicks per day posting on Communities which is amazing. My total clicks from Twitter to my blog was 50 per month a few months ago, so 50 clicks a day is highly welcomed. I might be able to find a way to make that 200 clicks a day if I can grow a few more neurons in my head! I don’t know what the benefit of having a huge Google+ following is, but you can get tons of fast clicks posting on communities, so don’t overlook this network as it offers immediate results at no cost.

Linked In
Linked In’s performance is similar to Google+. You can get immediate clicks posting on their groups. Their groups in business oriented specialties tend to be larger than Google+, so post away, and watch your clicks come in. The quality of a Linked In click is excellent in my experience since the users are often serious business types.

(4) Some networks are growing in momentum while others are shrinking.
Social media networks are moving targets. You can’t assign a permanent judgement to any social media network. First of all their algorithms change over time. Next, their usership can grow or shrink as other social media networks become popular or get phased out. Additionally, your skill at using a particular network tends to grow over time if you are always trying to improve. So, when you take notes assigning scores to the various different networks, have an expiration date of a year after you assign the score. In a year, the playing field could be very different!

(5) Once you have mastered all of the bigger networks…
I am not sure if focusing and sticking to a single social media network is the right approach. But, here is my train of thought. If you have tried all of the networks, built a following in each, and have taken metrics as to how much effort is involved in getting quality clicks (clicks with a duration of more than a minute could be a definition of a quality click,) then it is time to make a decision.

You might find that on Facebook you can get a high volume of cost effective clicks using the PPC program. That has been my experience, but only on my most popular blog entries.

You might find that Twitter offers you the most time-efficient quality clicks, but only after your network has exceeded 30,000 which is not so easy to build.

You might find that Google+ offers you thousands of clicks your first week publishing on communities, but doesn’t match up to the time-efficiency that a mature Twitter community does.

Summary
Basically, you can’t make an informed decision of which social network is best until you have mastered them all, or at least tried them all. If you find that one network offers you overwhelmingly more clicks per hour or dollar spent than the others: then, and only then it might be time to disregard the other networks and focus on that one! If you find a way to get cheap, quality clicks, milk it for what its worth, and let me in on your secret!

Social Media: The winning content happens by accident

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I have read hundreds of articles about social media. The advice is very vague and looks more like a point by point and blow by blow guide to a big question mark. Yes, certain social media channels might work better with your audience than others, and yes you have to pay attention to which works better. But, it is about having winning content.

Sometimes you will write one thousand blog articles and a handful will just be popular. They might be your worst written articles, but people might just like them. And some articles might do well if tweeted on Twitter. Of five thousand tweets on Twitter, we have a lucky three that we found by trial (twial) and error (twerror) that worked like a miracle. The stuff that worked was not serious material at all and very poorly written. It was just ridiculous content we drummed up by reading facebook posts about industry specific goofy content. Funniest things that happen to signing agents is our all time hit. I write it a few years ago. It is a random assortment of rewritten Facebook commentary. It’s not even a real article. Honey, I notarized the kids is our other best seller. It has no valuable information and is just one big dumb joke — people love it.

So, my advice is, read less blogs about how to do well on social media, and EXPERIMENT, EXPERIMENT, EXPERIMENT. You won’t know what works until you find out by accident one night at 3am when you are going through your analytics reports!

Most BPO blogs use cheap looking pics

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I poke around the web regularly. I often read other people’s blogs to learn a thing or two about online marketing, social media, the world of outsourcing, and more! I noticed that people generally include some sort of photo or graphic on their blogs as a picture. What I noticed is that these pics are normally very cheap looking. They look like the $1 kind of graphics that you buy on some cheap graphics site.

The question we need to ask ourselves is, what is the value of a good photo? If your blog gets lots of traffic, it might be worth it to invest in better artwork. If your blog leads to measurable higher ROI for your business, you might invest in a little bit better artwork. If your home page on your website has cheap looking art work, that is really bad. Blogs come and go. Many people write several blog articles per week or even per day. It gets expensive when you spend $40 per photo day after day. But, for your home page, I think you should spend more than $2 for graphics, don’t you?

I did a little number crunching to see what the benefit of good photos was on blogs and on facebook. My research was not very conclusive since we were testing during the holiday season when stats go up and down depending on what day it is. But, you can get 20-80% more action on Facebook posts if you have a good picture. It really depends on your audience and your business, so it is worth trying it both ways and then counting the number of likes and responses to see if your expense in art was merited.

The bottom line of this article is:
If you are making money, or intend to be making money, lose the cheap looking art work buddy!

Tweets:
(1) If you are making money, or intend to be making money, lose the cheap looking art work buddy!
(2) People normally add a pic to their blog entries. But, these pics are normally cheap looking!
(3) Cheap looking pics on BPO Blogs are expensive in the long run. If they help you to lose business!
(4) If your blog gets lots of traffic, invest in better artwork.
If ur blog promotes cheap looking artwork, never mind.

You might also like:

Roadblocks in the BPO outsourcing profession
http://bpo.123outsource.net/2013/04/24/roadblocks-in-the-bpo-outsourcing-profession/

BPO and social collaboration
http://bpo.123outsource.net/2012/04/05/bpo-and-social-collaboration/

Twitter Stock — a good idea?

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I love Twitter. I am a tweetaholic if there is such a thing. My new Twitter and social media manager’s name is Arielle. I joke that if your Facebook does well it goes viral, but if your Twitter account grows like crazy it goes Arielle! (Aerial). But, take a look at their stock. Twitter has been losing money, and yet their stock went from $41 to about $60 in the last few months since their stock went public. I’m not saying that you won’t make money with Twitter stock, but it is gambling when you purchase a stock that is losing money with the hopes that it will grow out of control and turn a profit.

I think it is likely that Twitter will continue to grow and perhaps make huge profits. But, social media is very unstable and new with very little track record. The social media landscape changes so quickly, it is hard to predict if the big guys will be able to adapt to market changes. The big question is whether or not Twitter can sell advertising to large companies. They are doing this now, but can they make it profitable in the long run? This is very unclear.

I think Twitter could make it big, but it could get into bad financial trouble too, and your stock has a high chance of becoming worthless as well. Buying stock in social media is a gamble in general. I think that oil companies are much more stable as an investment these days. Low p/e ratios, and very stable business models. Just close your eyes when you ponder what they are doing to the environment.

If I were a bird, I would like Twitter stock, but I’m a human who drives a gas powered cars. I’ll stick to oil stocks for now!

Tweets:
(1) I am a tweetaholic if there is such a thing, but should I buy Twitter stock?
(2) I think Twitter stock could make it big, but could get into financial trouble too.

You might also like:

Where is Warren Buffet investing his money?
http://bpo.123outsource.net/2014/02/21/where-is-warren-buffet-investing-his-money/

How to optimize your Twitter campaign
http://bpo.123outsource.net/2013/12/07/how-to-optimize-your-twitter-campaign/